SpinStar Casino Terms of Use

These Terms and Conditions describe the rules for using SpinStar services and the relationship between us and players. We set out how accounts work, what we expect from users, and the basic procedures for bonuses, payments and disputes. By registering and using our site you agree to follow these rules and any additional conditions published with specific promotions.

Account responsibilities

We require each player to maintain accurate account details and to keep login credentials confidential. Each person may hold one account only. You are responsible for all activity on your account and must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we detect misuse, fraud, collusion or breach of these terms.

Eligibility requirements

To open an account you must meet the minimum age requirement and have legal capacity to gamble. You must provide any documents we request to verify identity and payment ownership. Typical verification items include passport or ID card, proof of address and proof of payment-method ownership; we may also request a selfie with ID. Verification is required before withdrawals and may be required at other times to comply with our checks.

Acceptable platform use

Use our services for lawful entertainment purposes only. You must not abuse system features, attempt to manipulate games or promotions, use automated betting tools where prohibited, or create multiple accounts to circumvent limits. We reserve the right to void bets, confiscate winnings and close accounts if we find evidence of cheating, self-exclusion breaches or other prohibited conduct.

General bonus and promotion rules

Promotions are offered under specific terms published with each offer. Common rules include minimum deposit requirements, maximum bet limits while wagering bonus funds, wagering requirements and expiry periods. For example, welcome offers may require a minimum deposit and carry 50× wagering on the bonus plus deposit (50×(B+D)), with a maximum bet of €5 while wagering and a 72-hour expiry period. Free-spin winnings may be subject to a capped cashout and the same wagering multipliers. Selected tiers of some offers may limit the maximum cashout to a multiple of the deposit. Always read the promotion terms before claiming.

Deposits and withdrawals

We accept a range of payment methods including major cards, popular digital wallets and a selection of cryptocurrencies such as BTC, ETH and USDT. Minimum deposit and withdrawal amounts are published in the cashier; commonly a minimum deposit of €20 and a minimum withdrawal of €40 apply. Withdrawals are processed after verification checks; processing times vary and may include manual review. Where applicable, withdrawals are returned to the same asset class used for deposits. Fees may apply in certain circumstances and repeated withdrawal requests may be subject to additional checks.

Dispute resolution

If you have a query or dispute please contact our support team via live chat or by email at [email protected]. We aim to handle enquiries promptly and will investigate disputes in good faith. If you remain dissatisfied after our response we will outline the options available to you and any further steps we can take.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and you are responsible for reviewing them regularly. Continued use of the service after changes are published constitutes acceptance of the updated terms. For informal enquiries or account help you can also refer to our help channels inside the platform or contact [email protected].