SpinStar Casino Privacy Policy
Welcome to the SpinStar Privacy Policy. This page explains how we collect, use, store, and protect the personal information you provide when using our casino and sportsbook services. We take your privacy seriously and aim to be transparent about what data we hold, why we process it, and how you can manage your information.
Types of data we collect
We collect information that is necessary to provide and improve our services. This includes personal data that identifies you, technical data from your device, and transactional data related to your account activity.
Personal data
Personal data may include your name, date of birth, email address, phone number, billing and payment details, identity documents provided for verification, and any communications you send to us. We collect this information when you register, verify your account, deposit or withdraw funds, or contact support.
Technical data
We collect technical information to operate the site and secure accounts. This may include IP address, device and browser type, operating system, device identifiers, session data, and activity logs. We also collect location data when you permit it through your device.
Transactional data
Transactional data covers your betting and gaming activity, deposits, withdrawals, bet history, bonuses claimed, and other account transactions. We use this information to process payments, detect fraud, and provide personalised features such as loyalty progression and game history.
How we use your information
We use your data to create and manage your account, process deposits and withdrawals, carry out identity checks, communicate about your account, provide customer support, and improve our services. We may also use anonymised data for analytics, product development, and to detect and prevent fraud and money laundering.
Data protection practices
We protect your information using technical and organisational measures such as encryption, access controls, secure storage, and regular security reviews. Access to personal data is limited to authorised personnel who require it to perform their duties. While we strive to protect your data, no system is completely secure and we encourage strong passwords and careful account management.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, enable core site functions, analyse usage, and deliver relevant content. You can manage cookie settings through your browser or device. Some features may not work correctly if cookies are disabled.
User rights
You have the right to request access to, correction of, or deletion of your personal data. You may also object to certain processing activities or request restriction of processing where applicable. To exercise your rights, contact us at [email protected]. We will respond within a reasonable time and may ask for verification to protect your account.
Information sharing and third parties
We share information with service providers who help deliver our services, such as payment processors, identity verification and fraud-prevention services, and technical support partners. We may also disclose data if required by law or to protect our rights. We do not sell your personal data.
Privacy policy updates
We may update this policy to reflect changes in our practices. When we make material changes we will provide notice on our site. For questions about privacy or data requests, contact [email protected]. Thank you for trusting Spin Star with your information.